COVID-19

We Are Open

As a medical facility, we are open during the state of Washington's "Stay Home - Stay Healthy" order.

Check-in Protocol

We are limiting the exposure of patients to each other by only admitting one patient in the clinic at a time and doing extra cleaning between each visit. We ask that you help us by following our revised protocol for checking in:

  • If you believe you have been exposed to COVID-19, please call the King County novel coronavirus call center at 206-477-3977. We are not equipped to treat patients with COVID-19.

  • When you arrive at the clinic, please stay in your car and call us at 253-941-5597.

  • The receptionist will take your name and basic information to determine if you should be seen here (we are directing patients who are likely to have COVID-19 to other facilities).

  • The nurse will bring you paperwork to sign in and will check your temperature. If you have a fever, we may direct you to another facility.

  • When we are ready to see you, the nurse will escort you into the clinic.

Virtual Visits

We are also seeing patients via a secure telemedicine portal called Doxy. We suggest that you call us if you plan to use this, so that we can monitor the web portal for your check-in. After you call, go to https://doxy.me/drrobertmc . This interface supports the latest versions of firefox, chrome, and safari, including PCs, mobile phones, and tablets.

Some insurances have announced that they are covering virtual visits with no copay, deductable, or coinsurance. Please discuss the details with your insurance provider. We do not know all the details of your insurance coverage, especially as insurance rules continue to change.

Temporary Hours

During the "Stay Home - Stay Healthy" order, our weekday hours are shortened to 9am-6pm:

  • Monday - Friday: 9am - 6pm

  • Saturday: 9am - 5pm

  • Sunday: Closed

As always, we request that existing patients arrive 30 minutes before our scheduled close, and new patients arrive 45 minutes before our scheduled close.

COVID-19 Information

There are many rumors, partial truths, and myths circulating about COVID-19 and the SARS-CoV-2 virus which causes it. Please use reliable sources like the CDC and do not forward or share stories that you have not confirmed for accuracy from a trustworthy source. You can find local information, including current local guidelines about the "Stay Home - Stay Healthy" directive, at the King County Health website.